If you have already started your cruise check-in and later discover that something needs to be changed, you may wonder how to edit your check-in on the Princess Cruises app. This is a common situation because travel information can change after you initially complete part of the OceanReady process.
Princess Cruises uses its app and OceanReady process to help guests complete important pre-cruise requirements before arriving at the terminal. These can include personal information, travel documents, payment information, security and profile photos, emergency information, and other required steps.
The important thing is to identify exactly what you want to change. Some information can be updated through the app or OceanProfile, while other changes may require assistance from Princess Cruises or your travel advisor.
OceanReady is Princess Cruises' digital pre-cruise preparation process. It allows guests to complete required information before arriving at the cruise terminal.
According to Princess Cruises, the process includes several steps such as:
Completing the required steps before the cruise can help make the embarkation process smoother. Guests who do not complete all required steps in the app may need assistance at the terminal.
The exact screen options can vary depending on the information you want to change and the stage of your OceanReady process.
A practical approach is to open the latest version of the Princess Cruises app, sign in to your OceanProfile, select your upcoming cruise, and open the OceanReady or Travel Checklist area.
From there, look for the specific section containing the information you need to review.
Start by opening the Princess Cruises app on your smartphone.
Make sure you are signed in to the OceanProfile associated with your cruise reservation. Princess states that an active cruise booking is required to access the full OceanReady functionality.
If you have multiple cruises or bookings associated with your account, confirm that you are viewing the correct upcoming sailing.
After signing in, select the cruise you are preparing for.
Look for the OceanReady or Travel Checklist area. Princess identifies the Travel Checklist as the primary way to complete the required check-in information.
The app may show completed and incomplete sections so you can determine which information still needs attention.
Check the individual sections rather than trying to restart the entire check-in process.
Depending on your situation, you may need to review:
Princess's current OceanReady guidance specifically identifies personal information and travel documents, payment information, passage contract, security and profile photos, and emergency information as parts of the preparation process.
Open the relevant section and check whether the app provides an edit or update option.
If an editable field is available, enter the new information carefully and save it.
Pay particular attention to your legal name and travel document information. Princess says the name entered in the OceanReady profile should match the name on your passport.
After making a change, return to the checklist and confirm that the information has been saved.
Do not assume that closing the app automatically saves every change.
Review the section again and check whether the status has changed from incomplete to complete.
Travel-document information is an important part of OceanReady.
Princess says guests should enter their personal information and travel documents through the app and ensure that the name in the OceanReady profile exactly matches the passport.
If your passport information has changed or you discover an error, first check whether the relevant section in your app allows you to update the information.
If the information cannot be edited, contact your travel advisor or Princess Reservations rather than entering incorrect information simply to complete the checklist.
A name discrepancy should be taken seriously because travel documents need to match the reservation and identification requirements.
Princess specifically advises guests to contact their Travel Advisor or Princess Reservations when the name in the OceanReady profile does not match the passport.
Do not intentionally enter a different name just to make the app show the check-in as complete.
If you notice a spelling error, contact the appropriate Princess representative and ask what correction is required for your booking.
Arrival Groups are different from the other OceanReady information.
Princess currently says Arrival Group selection typically opens 30 days before embarkation. When available for your sailing and port, you can use the Princess Cruises app to select an available arrival window.
The general process is:
Princess says an Arrival Group can be changed after it has been assigned as long as space is available.
This is useful if your travel plans change and you need a different arrival window.
If you are referring to your Princess Arrival Group, you may be able to change it in the app when selection is open and another time is available.
Princess states that arrival times are based on availability. If your preferred group is full, you should select the closest available option.
Arrival Group selection is currently handled through the Princess Cruises app rather than the website.
Keep in mind that Arrival Groups are not the same thing as changing the date or time of your cruise itself.
Security and profile photos are part of the OceanReady process.
Princess includes security and profile photos among the required pre-cruise preparation steps.
If the app provides an option to retake or update the photo, follow the instructions shown there.
Use a clear, current image that meets the requirements shown by the app. Avoid submitting an unclear image simply because it allows you to move forward.
If the app does not provide an option to replace an already submitted photo, contact Princess for assistance.
Emergency information is another part of the OceanReady checklist.
Open the relevant OceanReady or profile section and review the information that has already been entered. If an edit option is available, update the details and save them.
If the information is locked or you cannot find an editing option, contact Princess rather than leaving outdated emergency information on your booking.
Payment information is also part of the OceanReady process.
Princess identifies payment information as one of the pre-cruise steps guests can complete before sailing.
If you need to update a card or payment method, look for the payment or MedallionPay section in the app.
Make sure the updated payment information is saved before leaving the screen.
If the app does not allow you to make the required change, use the available Princess support options for your booking.
Sometimes the issue is not that the information is incorrect but that a particular field is no longer editable.
In that situation:
Princess says guests without a compatible device can use the web version for certain OceanReady functions.
However, some functions are specifically available through the app. For example, Princess currently states that Arrival Group selection is available exclusively in the app.
If you make a change and the old information continues to appear, avoid repeatedly submitting different versions.
Instead, check these basics:
OceanReady requires internet access. Princess's app terms state that internet access is required to use OceanReady.
Make sure you are using the current version available for your device.
Close and reopen the app, then select the cruise again.
Make sure you are signed into the correct OceanProfile associated with the cruise.
If a correction is important and the app will not accept it, contact Princess or your travel advisor rather than relying on information that may be outdated.
Yes, but completing OceanReady before arriving is recommended.
Princess says guests who do not complete all required steps in the app can use the Blue Lane at the terminal, where staff can help complete the required information and issue guest Medallions.
However, completing the process before reaching the port can reduce the amount of work you need to complete at embarkation.
You should still carry your required travel documents. Princess specifically states that completing online check-in does not eliminate the need to have required documents, such as a passport, available at the terminal.
Do not wait until the morning of your cruise to correct important information.
Princess recommends completing online check-in in advance. Its current guidance states that personal information and travel documents should be completed no later than 24 hours before embarkation, while other OceanReady steps can be completed earlier.
A good approach is to review your information several days before departure.
Check:
This gives you time to contact Princess if something cannot be corrected through the app.
Online check-in is more than simply filling out a form.
The information you provide can be used as part of the cruise's embarkation and identification process.
Princess says the OceanReady process is designed to help guests prepare before arriving at the terminal and access a faster check-in experience when the required steps are completed.
A careful review can help you identify mistakes before they become a problem at the port.
Open the Princess Cruises app, sign in to your OceanProfile, select your upcoming cruise, and open the OceanReady or Travel Checklist area. Choose the section you need to review and use the available edit option. Some information may require assistance from Princess.
If you mean your Arrival Group, Princess says you can update it in the app after selection opens, provided another arrival time has space available.
Passport and travel-document information is part of OceanReady. If the app allows the information to be edited, update it there. If it is locked or incorrect information cannot be changed, contact Princess or your travel advisor.
Do not simply enter incorrect information to complete check-in. Princess advises guests to contact their Travel Advisor or Princess Reservations when the name in the OceanReady profile does not match the passport.
Princess says a web version is available for guests who do not have a compatible device, although some features are specifically app-based. Arrival Group selection, for example, is currently available exclusively through the app.
Princess says guests who have not completed all required steps can receive assistance at the terminal through the Blue Lane. Completing the process in advance is recommended to help make embarkation smoother.
Yes. Completing online check-in does not replace required travel documents. Princess says guests must have their required documents, such as a passport, available when checking in at the terminal.
If you need to edit your check-in on the Princess Cruises app, start by opening your upcoming cruise and reviewing the OceanReady Travel Checklist. Look for the specific section that contains the information you want to change rather than trying to restart the entire check-in process.
Personal information, travel documents, payment details, photos, emergency information, and other OceanReady requirements are handled through different parts of the Princess pre-cruise process.
For Arrival Groups, Princess provides a separate option in the app, and available arrival times can be changed when space permits.
If an important piece of information is incorrect and the app does not allow you to edit it, contact Princess or your travel advisor. It is better to correct the information before sailing than to rely on an incorrect check-in record at the terminal.
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