Yes, Celebrity Cruises provides several ways for guests to stay connected while at sea. You can use your own mobile phone for calls and text messages through the ship's cellular service, use Wi-Fi for internet-based communication, or use the phone in your stateroom for ship-to-shore calls.
However, onboard phone service works differently from normal land-based mobile service. Once the ship moves into international waters, your phone may connect to a maritime cellular network. Charges are generally determined by your mobile carrier, so checking your carrier's cruise or international roaming options before sailing is important.
Celebrity Cruises also provides an in-stateroom telephone that can be used for ship-to-shore calls. This can be useful if you need to make a traditional phone call without relying on your personal mobile service.
Yes. Celebrity Cruises says guests can use their cell phones onboard to make and receive calls, send and receive text messages, access email, and browse the web.
The ship uses a maritime cellular service that operates when the ship is at sea. Depending on your carrier and location, your phone may display a network such as cellularatsea, NOR18, or 901-18.
Cellular service generally begins when the ship is in international waters. Your normal land-based cellular connection may not be available once the ship moves away from shore.
Your phone may work, but you should not assume that your normal domestic rates will apply.
Celebrity Cruises explains that cellular-at-sea charges are determined by your wireless carrier. Some carriers offer specific cruise packages, while others may charge international or maritime roaming rates.
Before your cruise, contact your mobile provider and ask about:
This is one of the best ways to avoid an unexpectedly high phone bill after your vacation.
Yes. Guests can make and receive calls using supported mobile phones while the ship's cellular service is available.
You can also make ship-to-shore calls from the telephone in your stateroom. Celebrity Cruises currently lists the cost of these calls at $7.95 USD per minute, with charges automatically added to your SeaPass account.
Because ship-to-shore calls can become expensive quickly, they are generally better suited to important calls rather than long conversations.
Yes. Celebrity Cruises provides an in-stateroom telephone service.
The in-stateroom phone allows guests to make ship-to-shore calls 24 hours a day. Celebrity currently lists the cost at $7.95 per minute, and the charges are placed on the guest's SeaPass account.
This option can be particularly useful when:
Family members or friends on land can contact a guest onboard through Celebrity Cruises' ship contact system.
Celebrity Cruises currently lists:The caller is prompted to provide a credit card number and expiration date. Celebrity says the system places a temporary hold of $79.50, based on $7.95 for 10 minutes. The final amount depends on the actual number of minutes used.
The call is routed through the ship and can ultimately be directed to the guest's stateroom.
If there is no answer, Celebrity says the call can return to the designated onboard department, where a written message may be taken for delivery to the guest's stateroom.
Yes, texting is possible, but the method and cost depend on how you connect.
Your phone may send and receive text messages through the ship's cellular network when maritime roaming is available. The charges depend on your mobile carrier.
For this reason, check your carrier's cruise rates before departure.
Celebrity Cruises also offers onboard Wi-Fi.
The Basic Wi-Fi package supports web browsing, email, and texting through selected messaging apps. Premium Wi-Fi provides more capabilities, including messaging and video chat, as well as streaming and other higher-bandwidth activities.
If your primary goal is communicating through internet-based messaging apps, Wi-Fi may be a better option than cellular roaming.
Celebrity Cruises offers Wi-Fi packages that support different levels of online communication.
Basic Wi-Fi is designed for lighter activities such as browsing, email, and selected messaging services. It does not support video calls or streaming.
Premium Wi-Fi provides additional capabilities, including video chat, streaming, larger-file emails, social media, and other higher-bandwidth activities.
If you plan to make calls through internet-based services, check the current package features before your cruise because package availability and terms can change.
No. You should not assume that onboard phone service is free.
There are different connection methods, and each can involve different charges.
Cellular service: Your mobile carrier determines the rates for maritime roaming.
In-stateroom phone: Celebrity currently lists ship-to-shore calls at $7.95 per minute.
Wi-Fi: Internet access depends on the Wi-Fi package associated with your booking or purchased separately.
Therefore, the cheapest communication method depends on your carrier, cruise package, and how you plan to communicate.
There is no single best option for every passenger.
The in-stateroom telephone can be useful, especially if you need to make a traditional phone call.
Wi-Fi-based messaging may be convenient if your package supports the messaging service you use.
Check your wireless carrier's cruise package before sailing. A carrier-specific cruise plan may be more predictable than paying standard maritime roaming rates.
Premium Wi-Fi is the more suitable option because Celebrity states that Premium supports video chat and streaming, while Basic Wi-Fi does not.
Using a phone at sea can be convenient, but passengers should understand how maritime roaming works.
Before boarding, consider these steps:
Your phone's connection can change depending on the ship's location.
While the ship is at sea, it may use the maritime cellular network. When the ship is close to land or in port, your phone may be able to connect to a local land-based network, depending on your carrier and roaming arrangements.
Celebrity's guidance explains that cellular-at-sea service is intended for use while the ship is at sea, while local roaming networks may be available in port when supported by your home carrier.
Because roaming arrangements differ between carriers and countries, it is best to check with your provider before traveling.
You can still carry and use your phone onboard, but whether you can make calls or access mobile data without additional charges depends on your carrier and the connection you use.
Celebrity provides cellular service at sea, but the rates are set by the wireless carrier rather than Celebrity Cruises.
If you do not want maritime roaming charges, speak with your carrier about disabling roaming or use Wi-Fi for supported communication services.
Celebrity's current onboard information states that cellular service is available across its Celebrity Cruises fleet through its maritime cellular provider. However, the exact experience can depend on the ship's location, your mobile carrier, and network compatibility.
Wi-Fi availability also varies by service and ship. Celebrity currently states that Basic and Premium Wi-Fi are available throughout its fleet, with an exception for its Galápagos-based ships in the relevant FAQ information.
Always check the latest information for your particular sailing before departure.
Yes. Celebrity Cruises provides cellular-at-sea service for supported mobile phones and also offers in-stateroom telephones for ship-to-shore calls.
Yes, a supported iPhone can use the ship's cellular service when available. Your carrier determines the applicable roaming charges, so check your carrier's cruise coverage and rates before sailing.
Yes. Your mobile phone may receive calls through the ship's cellular network when maritime roaming is available. Family and friends can also use Celebrity's ship contact system to reach guests onboard.
Celebrity Cruises currently lists ship-to-shore calls from the stateroom phone at $7.95 USD per minute. Charges are automatically added to the guest's SeaPass account.
Yes. Celebrity provides a ship contact system. The currently listed numbers are 1-877-266-1020 within the U.S. and +1-321-953-9002 from outside the U.S. Calls are charged based on the time used.
Yes. Celebrity's Basic Wi-Fi supports web browsing, email, and texting through selected messaging apps. Premium Wi-Fi provides additional capabilities, including video chat and streaming.
Not necessarily at your normal domestic rates. Your wireless carrier determines maritime roaming charges. Contact your provider before sailing to find out what cruise coverage or packages are available.
Yes. You can use the in-stateroom telephone for ship-to-shore calls. Celebrity currently lists the charge at $7.95 per minute.
It depends on your needs. Cellular service can be convenient for normal calls and texts, but your carrier's maritime rates may apply. Wi-Fi can be more practical for internet messaging, email, video calls, and other online activities, particularly with Premium Wi-Fi.
Celebrity Cruises does provide phone service onboard. Passengers can use their own mobile phones through the ship's cellular-at-sea network, use Wi-Fi for internet-based communication, or make ship-to-shore calls through the telephone in their stateroom.
The most important point is understanding the difference between these services. Cellular roaming charges are determined by your mobile carrier, while Celebrity currently lists its in-stateroom ship-to-shore service at $7.95 per minute.
For a smooth and predictable experience, check your mobile carrier's cruise rates before departure and decide whether cellular service, Wi-Fi, or the stateroom phone best fits your communication needs.
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