Ordering food straight to your stateroom is one of the small luxuries that makes a cruise feel truly relaxing. On Royal Caribbean ships, room service is available across the fleet—but many travelers still wonder whether they can order it through the Royal Caribbean app. The good news? Yes, on most ships you can order room service directly through the Royal Caribbean app, making the process faster, smoother, and far more convenient.
This detailed 2500-word guide explains exactly how the feature works, what to expect, fees, menu options, troubleshooting, pro tips, and how to get the most from your onboard dining experience. Whether you're a first-time cruiser or a seasoned Royal Caribbean fan, this article covers everything.
Royal Caribbean has modernized many onboard services, and room service is one of them. While the classic phone-order method still exists, the app adds a user-friendly digital alternative that gives passengers more control and visibility.
Once onboard and connected to ship Wi-Fi, the app allows you to:
Browse full room service menus
Check delivery times
View included vs. paid items
Customize orders
Add notes or preferences
Track delivery status on select ships
While availability continues to expand, it is most commonly supported on:
Oasis Class ships
Quantum Class ships
Icon of the Seas and upcoming Icon-class ships
Amplified (renovated) Royal Caribbean ships
Older ships may have partial or limited functionality, but the app will clearly indicate if room service is supported on your specific vessel.
Using the feature is simple and designed for all ages. Here's how the process typically works on most ships.
You do not need an internet package to access the Royal Caribbean app. Ship Wi-Fi connection is free for app features.
You’ll find a clear “Room Service” option under dining or stateroom services. If it doesn’t appear, your ship may not support app ordering (but phone ordering still works).
The app will display:
Breakfast menu
All-day menu
Late-night options
Beverages
Kids’ selections
Each item includes descriptions and notes on whether it is complimentary or carries a fee.
Many items (like burgers or omelets) allow customization:
Add/remove ingredients
Choose sides
Select drink preferences
You may choose:
ASAP delivery
Scheduled delivery (usually for breakfast only)
Most Royal Caribbean ships charge:
A flat $7.95 service fee per order
Extra late-night surcharge on select ships
No fee for continental breakfast
The app clearly shows all charges before confirmation.
On many ships, you’ll see order confirmation and estimated delivery time.
Ordering breakfast in your cabin is one of the most popular uses of the app. Continental breakfast is free and often includes:
Fresh fruit
Pastries
Cereal
Yogurt
Juice and coffee
Hot breakfast items (like eggs, pancakes, bacon, etc.) typically have a service fee.
Available from mid-morning to late evening:
Burgers and fries
Wraps and sandwiches
Salads
Pizza
Chicken tenders
Dessert items
Onboard drink packages apply to room service orders as well. You can request:
Soft drinks
Iced tea
Coffee and specialty coffees
Bottled water
Alcoholic beverages (subject to cabin age policies)
During late hours (usually after midnight), the selection becomes slightly smaller but still includes:
Hot snacks
Sandwiches
Desserts
Drinks
If you’re heading to shore early, order breakfast the night before—wake up to food delivered right to your door.
Why battle crowds at the buffet when you can enjoy food from your balcony?
Kids can eat while parents get ready; the app makes multiple small orders simple.
Pizza at 1 AM? The app makes it two taps away.
Phone orders sometimes lead to confusion or misunderstandings, but the app offers:
Full menus
Allergens
Descriptions
Pictures (on some ships)
During busy dining times, phone lines can be slow. The app eliminates waiting.
Language barriers or background noise can cause problems with phone orders. Digital ordering reduces mistakes.
Phone orders usually cannot give an exact estimate—but the app often can.
Most orders are charged:
$7.95 per order
18% gratuity automatically added
The only exception is continental breakfast, which remains complimentary.
These may be charged separately unless you have a drink package.
Some ships add an extra fee for orders placed after midnight.
Possible reasons:
Your ship doesn’t support in-app room service
You are not connected to ship Wi-Fi
You haven’t checked in to your cruise inside the app
The feature is temporarily offline
Try:
Restarting the app
Reconnecting Wi-Fi
Asking Guest Services
This can happen when Wi-Fi briefly disconnects. Try closing and reopening the app.
Menus vary by:
Ship class
Time of day
Voyage length
This is normal.
It saves time and ensures your preferred delivery slot.
If the ship is busy, food may take longer. Popular times include:
7:30–9:00 AM
Sea day lunch
Late-night hours
The app allows you to request:
Extra utensils
No ice
Kid-friendly options
Food temperature preferences
Crew members appreciate space to deliver your tray properly.
Some ships and newer staterooms have digital panels that alert you when room service arrives.
App wins—no dialing, no hold time.
App orders tend to be faster and more accurate.
App offers full digital menus; phone staff may have to read options.
Easier through digital customization.
App shows updates; phone orders do not.
On nearly all ships, yes—though menus change based on the time of day.
Common hours:
Breakfast: early morning
All-day menu: late morning to late evening
Late-night: overnight
Families
Balcony cabin guests
Solo travelers
Couples on romantic cruises
Guests on longer itineraries
Night owls
When you prefer in-person dining
Large orders (calling may be easier)
If Wi-Fi is temporarily unstable
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